Last Updated: November 21, 2025.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit Erainm.com (hereinafter referred to as "Erainm," "we," or "this website"), use our services, shop on our site, or otherwise interact with us.
We encourage you to read this policy carefully to understand what types of personal information we process, why we need this information, and the rights and choices you have when using our services.

When you visit or use our website and services, our servers may automatically record certain technical information, commonly referred to as "log data." Log data may include your IP address, browser type and version, the pages you visit, the date and time of your visit, the time spent on those pages, and other statistics related to website usage.
We use this information to help us understand how the website is performing, diagnose potential technical issues, improve user experience, and optimize our services.
We may also use third-party analytics tools to collect and evaluate this log data to help us better understand website usage and trends. These third-party service providers will handle the relevant data according to their respective privacy policies.

Cookies are small files that store a small amount of information, which may include an anonymous unique identifier. Cookies are sent from a website to your browser and stored on your device. We use cookies to collect information to improve the website experience, remember your preferences, and provide you with a more personalized service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers' "Help" function provides information on how to accept, disable, or be notified when you receive a new cookie.
Please note that if you choose to disable cookies, some features of the website may not function properly, so we recommend keeping cookies enabled for a complete user experience.

Our website currently does not respond to browser "Do Not Track" (DNT) signals. "Do Not Track" is a browser setting that tells websites that you do not want to be tracked. You can enable or disable this option through your browser's "Preferences" or "Settings" page.

To better provide and improve our services, we may employ third-party companies or individuals to assist in operating the website, processing orders, or analyzing service usage.
These third parties only have access to your personal information to the extent necessary to perform specific tasks on our behalf and are obligated to maintain confidentiality and not use your information for any other purpose.

We may disclose your personal information when required by law or subpoena, or when we believe that disclosure is necessary to comply with the law, respond to reasonable requests from law enforcement, or protect the security and integrity of the service.

We take the security of your personal information very seriously and take reasonable, commercially viable measures to protect it from unauthorized access, use, modification, or disclosure. These measures are designed to be appropriate to the nature and sensitivity of the information collected.
Please note that no method of internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security for the personal information we collect.
If we discover a security breach, we will notify you and relevant parties as required by applicable law. If you suspect that your personal information may have been compromised, please contact us via email.

We generally retain your personal information for a reasonable period necessary to fulfill the purposes described in this Privacy Policy, and as required by our service providers.
If you request that we delete your information from our active databases, we may still retain this data for a certain period for backup, archiving, fraud prevention or abuse, data analysis, fulfilling legal obligations, or where we believe there is a reasonable and legitimate reason to continue retaining it.

Except for certain exceptions provided by law, after verifying your identity, you can access, verify, update, or correct your personal information and delete any information that is no longer accurate or outdated. If you have created an account on our website, you can directly manage and modify your online account profile.
You have the right to request the deletion of your personal information without providing a specific reason; where applicable, you may also exercise your right to data portability to transfer your information to other service providers.
In addition, you can contact us at any time using the methods provided in the "Contact Information" section below to view the personal information we hold, how we use it, and to whom we disclose it. You can also request changes to our use or disclosure preferences, including, to the extent permitted by law, preventing or restricting the processing of personal information, or objecting to its use for certain purposes, and informing us that you do not wish to receive any further communications.

In order to provide services and ensure the proper functioning of the website, your information (including personal information) may be transferred to Hong Kong or other regions outside Hong Kong for storage and processing. Please note that the privacy and data protection laws in these regions may differ from those in your region.
If you are located outside Hong Kong and choose to provide us with information, please understand that we may transfer your personal information to Hong Kong or other countries/regions for processing and operational support.
By submitting information or using our services, you acknowledge and agree to the statements in this Privacy Policy regarding international data transfer and consent to your information being processed in this context.

Our website may contain links to third-party websites that are not operated by our company. Clicking on these links will direct you to the corresponding third-party website. We recommend that you carefully read the privacy policy of any third-party website you visit.
Please note that we have no control over the content, privacy policies, or practices of third-party websites, and therefore we are not responsible for the actions or any consequences of third-party websites.

Our services are intended only for users aged 18 and older. Minors are not permitted to use this service.
We do not knowingly collect personal information from minors. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us immediately. If we learn that we have collected information from a minor without parental or guardian consent, we will take immediate steps to remove it from our servers.

We may update or modify this Privacy Policy from time to time. We recommend that you review this page regularly to stay informed of the latest content. By continuing to use our services after any modifications are posted, you acknowledge and agree to be bound by the modified Privacy Policy.
For significant changes, we will notify you via the email address you provided or by posting a prominent notice on the website.

If you have any questions, complaints, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at wave@erainm.com.